DELIVERY & RETURNS
Shipping & Returns
We want your order to arrive beautifully and on time.
Australian Shipping
- Standard 5–10 business days - EXCLUDING PROCESSING TIME
- Express 2–4 business days - EXCLUDING PROCESSING TIME
- Urgent express options available
International Shipping
- Tracked worldwide shipping available
- 10–21 business days estimated delivery
- Customs duties & taxes are buyer's responsibility
Returns & Exchanges
- Personalised items are final sale
- Damaged or incorrect items replaced at no cost
- Contact us within 5 days of receiving your order
Australian Delivery Details
All orders are processed and dispatched within 5–10 business days from our Sydney studio.
| Service | Estimated Delivery | Cost |
|---|---|---|
| Standard Parcel Post | 5–10 business days | Calculated at checkout |
| Express Post | 2–4 business days | Calculated at checkout |
International Delivery Details
We ship to most countries worldwide using tracked international services.
Returns, Damages & Order Issues
Because every item we make is custom made and personalised for you, we are unable to accept change of mind returns
Still have questions?
Our team is happy to help.